Ghana’s Minister for Communication, Digital Technology and Innovations, Samuel Nartey George, on Thursday launched a new digital platform to bring the country’s fast-growing but largely unregulated courier and logistics industry under formal oversight — with strict enforcement set to begin on April 1.
The Integrated Courier and Logistics Management System – Ghana, known as iCOLMS-GH, was unveiled at a ceremony in Cantonments, Accra. The platform introduces a fully digital and paperless licensing regime that allows courier companies and individual riders to apply for, renew, and verify their regulatory status online.
The launch follows a turbulent period for the sector. In August 2025, a joint enforcement operation by the Postal and Courier Services Regulatory Commission (PCSRC) and the Ghana Police Service resulted in hundreds of motorbikes being seized.
The government intervened to halt the crackdown, pledging instead to develop a digital system that would allow operators to regularise their status without losing their livelihoods.
“This time, however, there will be no excuses. The system is live, the process is digital, and there shall be enforcement,” the Minister warned at the launch.
The platform integrates with existing national infrastructure including Ghana.GOV and the National Identification Authority. Future integration with the Ghana Police Service’s Traffitech-GH platform is also planned to strengthen compliance monitoring. Members of the public will be able to use the portal to verify the credentials of courier companies and riders before handing over packages.
Nartey George described the courier and logistics sector as a critical backbone of Ghana’s digital economy, but said rapid e-commerce growth had exposed significant regulatory gaps — including a proliferation of unregistered operators that he said undermine legitimate businesses and erode consumer confidence.
Operators have been given a 19-day grace period, running from March 12 to March 31, to register on the platform.
Full enforcement by the PCSRC and Ghana Police Service task forces resumes April 1. Companies that fail to comply face regulatory sanctions.
The Minister urged operators to view iCOLMS certification as a “badge of professionalism and accountability,” and called on the public to use the verification portal to help build a safer logistics ecosystem.
