Author: Akin Naphtal

Content Guru, Europe’s leading cloud contact centre and customer experience technology provider, Guru has announced the global availability of enhanced conversational AI features within its intelligent automation suite Content Guru is now able to offer storm users self-service and accurate answers as part of a conversational experience through voice and digital channels. The latest AI capabilities are embedded within Content Guru’s intuitive, low-code service management tool. As a result, storm platform users will benefit from enhanced control and detailed end-to-end reporting of the conversational AI capabilities within their services. Martin Taylor, co-founder and deputy CEO at Content Guru, explained, “AI…

Hull-based full fibre network operator MS3 Networks has extended its long-term partnership with internet service provider Open Fibre. The partnership will allow Open Fibre to offer its broadband connectivity to homes and businesses across the entire MS3 network, which is on a rapid expansion project to bring affordable, gigabit-speed internet to towns and cities in the North East of England. Open Fibre is an ISP based in Hull, servicing the Hull, East Yorkshire and North Lincolnshire regions. Having worked with MS3 Networks for the last five and a half years to connect businesses to the full fibre networks, Open Fibre…

In line with their joint commitment to empower the workforce of tomorrow with future-ready skills, Shell and Microsoft announced a collaboration to impart digital skills to students in vocational education institutes. The project aims to enable 5,000 underserved youth across 24 government institutes with digital productivity and employability skills, and prepare them for digital careers in manufacturing and energy sectors. READ ALSO: Microsoft Becomes Premier Member Company of FinOps Foundation SC Ventures, signs Memorandum of Understanding (MoU) with Yabx to expand access to Financial Services in Africa Maven commits £32.5m into North East tech in 2022 Emerging technologies are changing…

Naked,a South Africa based insurtech company that offers a new, fully digital way for consumers to insure their cars, homes, and valuables — has announced that it has raised US$17 million (about R290 million) in Series B Funding. International Finance Corporation (IFC) – a member of the World Bank Group and the largest global development institution focused on the private sector in emerging markets – is leading the funding round. The German Development Finance Institution (DEG), and Naked’s original investors, Yellowwoods and Hollard are also taking part in the funding round. IFC and DEG are both backing Naked in line…

The FinOps Foundation, a part of The Linux Foundation’s non-profit technology consortium focused on advancing the people and practice of cloud financial management, announced this week that Microsoft is joining as a Premier Member company. Additionally, Microsoft’s Jimin Li will join the FinOps Governing Board as a voting member to help craft Foundation strategy and direction. FinOps is a portmanteau of “Finance” and “DevOps,” stressing the communications and collaboration between business and engineering teams. It is a synonym for the practice of “Cloud Financial Management” which ensures organizations get the most value out of every dollar they spend in the…

SC Ventures, Standard Chartered’s innovation, fintech investment and ventures arm, has signed a Memorandum of Understanding (MOU) with Yabx,  a Netherlands-based Fintech that aims at simplifying financial access for MSMe in emerging markets, to drive financial inclusivity in Africa. While Africa has over 700 million mobile wallets, and about 450 million bank accounts, access to formal credit remains severely constrained due to poor credit infrastructure and the slowly evolving risk appetite of financial services players, especially traditional banks. The partnership between SC Ventures and Yabx will leverage the recent rise in digitization in the financial sector post the COVID-19 pandemic…

PhonePe, one of India’s largest fintech platforms, has disclosed it has raised another $100 million in primary capital from Ribbit Capital, Tiger Global and TVS Capital Funds, at a pre-money valuation of $12 billion. This new investment follows the recent $350 million primary fundraise that closed on January 19th, 2023, PhonePe said in a statement. PhonePe started its latest fundraise with a target of raising up to $1 billion in capital, post its domicile shift to India. READ ALSO: Kenya ‘s Digital Parental Literacy Programme- Parents needs to be tech savvy to protect children online Maven commits £32.5m into North…

Microsoft has made a public announcement in the early hour and revealed Internet Explorer users will not be able to use it again on all devices. According to the company; We have permanently disabled the desktop version of Internet Explorer on certain versions of Windows 10, and updated its newer browser, Microsoft Edge,” stated. All other consumer and commercial devices that weren’t already redirected from Explorer to Microsoft Edge will also be affected, the company said. Now, when users attempt to access Explorer, they will be redirected to Edge. READ ALSO: Fortek, Codebase Technologies partner for Digibanc platform Central Bank…

During the Kenya Films and Classifications Board (KFCB)’s Digital Parental Literacy Programme held, Martha Conte, a mother of three admits to struggling with digital literacy. “Children are way ahead in the digital world,” Conte was quoted, a mother to an 18-year-old, 16 and 6-year-old. It is a fact that most parents like myself are very analogue in these digital times. “The six-year-old is smarter than I am when it comes to the digital world. It has even gotten to a stage where he changes screens so fast that I sometimes depend on the siblings to tell me what is going…

The African Development Bank has opened a second Information and Communications Technology Centre of Excellence at the United States International University-Africa in Nairobi. This marks an important milestone for the Bank’s Coding for Employment program and its growing partnerships with higher education and technical and vocational education and training institutions. Representatives from Kenya’s Office of the President joined officials from United States International University-Africa and the African Development Bank Group for the opening ceremony held at the beginning of February. In a statement from the Bank’s Director General, for Eastern Africa, Nnenna Nwabufo, which was addressed by Hendrina Doroba, the…