Capgemini, a global technology company, has introduced a comprehensive generative AI portfolio of services to strategize, develop, and implement AI technology at scale.
During the recent earnings announcement, Capgemini Group’s CEO, Aiman Ezzat, disclosed an impressive €2 billion investment in artificial intelligence to establish leadership in this breakthrough technology. They also plan to double their data and AI teams to 60,000 within three years.
Capgemini is actively developing industry-specific offers and forming strategic partnerships with Google Cloud and Microsoft. They are training most of their workforce through the Data & AI Campus to fully leverage generative AI’s power in their operations. The company has also established a dedicated generative AI practice and a Generative AI Lab.
The generative AI services portfolio includes four AI assistants that deliver hyper-personalized customer experiences and enhance sales team performance with knowledge assistance. Capgemini is already collaborating with Heathrow Airport to enhance passenger experiences using these services.
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In addition to the AI assistants, Capgemini’s services encompass generative AI solutions for software engineering. This offering aims to improve the efficiency of the entire development lifecycle, accelerate time-to-market for new software, modernize legacy software at scale, and enhance security by reducing the attack surface.
Moreover, Capgemini provides custom generative AI solutions for enterprises with sensitive data. These solutions fine-tune large foundational models with proprietary data, creating maximum business value for clients across various areas like customer experience, research and development, support, and other business functions.
Capgemini’s generative AI strategy offering defines and prioritizes relevant use cases for businesses, paving the way for scaling investments while mitigating risks. With this innovative AI portfolio and strategic vision, Capgemini positions itself as a leading player in the evolving AI landscape.
