Indosat Ooredoo Hutchison and Ericsson are teaming up to accelerate Indosat’s digital transformation journey and offer new digital services to customers. Through this partnership, Indosat aims to enhance its competitive advantage by leveraging digital networking opportunities such as partner ecosystems, metaverse, new business models, multichannel engagements, network slicing, monetization, contextual journeys and APIs.
Ericsson’s Digital Monetization Platform (DMP), a product catalog enabled, convergent charging and billing solution, will help Indosat take advantage of these opportunities. The DMP solution empowers partners and customers to develop new business models for both consumer and enterprise users alike. It provides a way to integrate business support system (BSS) applications, incorporate diverse products into an enterprise product catalog and enhance customer experience by providing access to capabilities like configuration, pricing, quotes and intelligent service suggestions.
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Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison, stated, “A partner-first approach is our key strategy to pursue Indosat’s larger purpose to connect and empower every Indonesian by accelerating the nation’s digital transformation. Now with Ericsson, we want to maximize the full potential of our 4G and 5G Network, partner ecosystem, new business models and multi-channel engagements in delivering a marvelous experience to all customers, both consumers and enterprises. We believe that digital transformation will contribute more to Indonesia’s economic growth in the future”.
Jerry Soper, Head of Ericsson Indonesia, commented, “DMP will empower Indosat to monetize assets while meeting customer demands with new offers that are faster to market, strengthen competitiveness, enable flexibility to meet market demands and reduce costs through streamlined operations and TCO-efficient solutions. We are pleased to support Indosat in their transformation journey”.