ZIWO, a cloud contact center solutions provider, has announced the opening of its new branch in Cairo. This comes after the company’s revenue doubled last year and is a major step towards its hyper-growth in the MENA region. ZIWO’s cloud telephony solutions are designed to help businesses improve their communication and customer service. Clients include well-known names such as Damac, Carrefour, Tabby, Floward and Deliveroo.
The company’s solutions include virtual numbers, call routing and contact center software, which make it easy for businesses to manage their calls and provide excellent customer service. Renaud de Gonfréville, CEO and Co-Founder of ZIWO, expressed his gratitude towards the team and partners for making the launch possible. He stated that ZIWO is on a mission to provide the best solutions for Customer Experience and Call Center software.
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“With a sales department and an R&D center located in the beautiful Greek Campus in Downtown Cairo, our investment in Cairo will make us a real reference in the local market and hopefully a partner of choice for all contact centers and sales departments in Egypt”, added Renaud. The new branch in Cairo is expected to provide cloud contact center solutions for companies and enhance their customer experience. ZIWO’s expansion in Egypt will enable thousands of companies to develop and thrive globally.