Cisco has announced a new integration of its AppDynamics application observability and ThousandEyes network intelligence using the OpenTelemetry framework. This bi-directional integration enables real-time data exchange between the two solutions, providing comprehensive insights into application and network performance.
User experience has become a crucial performance indicator for organizations and ensuring exceptional digital experiences at scale has become a priority. However, various factors can impact user experience and identifying the root cause quickly is essential to address issues before they affect end users and overall application performance.
Cisco’s solution offers visibility into both the application and the network, providing internet connectivity metrics for application operations and real-time application dependency mapping for network operations. The integration requires no additional installations and facilitates powerful customer digital experience monitoring by combining application and network perspectives, leading to tangible business outcomes. It significantly reduces Mean Time to Resolution (MTTR), fills observability gaps with actionable recommendations and helps teams prioritize network remediation based on business impact and criticality.