Author: Akin Naphtal

du, a telecommunications company under Emirates Integrated Telecommunication Company (EITC), has joined forces with Samsung Electronics to establish its first regional Service Collection point. Located at the du store in Hamdan Street, Abu Dhabi, the Service Collection point aims to enhance customer experiences by providing personalized support for mobiles and tablets. READ ALSO:SteelTrace Selected by Chevron for Catalyst Program to Revolutionize Steel Supply Chain Management Tanzania Launches Digital Tanzania Project to Extend Broadband Services and Benefit Millions Zain and Omantel Launch Groundbreaking Joint Venture Equipped with advanced technology and staffed by highly trained professionals, the Samsung Service Collection point will…

SteelTrace, a Netherlands-based digital platform provider that utilizes blockchain technology to manage all aspects of the steel supply chain, has been selected by Chevron Technology Ventures (CTV) for its Catalyst Program™. The program was initiated in 2017 to promote and expedite innovation from early-stage companies that could benefit the energy sector. Chevron initially trialled SteelTrace in 2021 and its selection now marks a significant milestone for the company. SteelTrace gathers all quality-related data of steel products in real-time, making it easy for the end-user to access and enhancing efficiency, traceability and transparency across operations. All test data and digital signatures…

Tanzania aims to achieve 80% broadband penetration by 2025 through the Digital Tanzania project, supported by the World Bank and in partnership with mobile network operators. The project will extend broadband services to 713 wards, benefiting over 8.5 million Tanzanians in 1,407 villages. The signing ceremony took place in Dodoma, where President Samia Suluhu Hassan expressed her appreciation for the collaboration between public and private organizations in implementing development projects. President Suluhu emphasized the significance of the project, highlighting its potential to accelerate development, promote inclusivity and enhance the safety and security of the nation. She also emphasized the positive…

Zain and Omantel, two prominent telecommunications providers in the Middle East and Africa, have joined forces to launch ‘Zain Omantel International’ (ZOI), a groundbreaking joint venture that aims to become the leading international wholesale services provider in the Middle East. The partnership combines the strengths of both companies to deliver exceptional service and support to customers worldwide, revolutionizing the wholesale telecommunications sector. ZOI represents a significant advancement in the industry, leveraging Zain’s regional success in retail and digital services and Omantel’s comprehensive wholesale capabilities and extensive international networks. The joint venture will cater to the telecommunications needs of operators in…

EFS Group, a leading facility management company with a contract backlog of AED 6 billion and operations in 22 countries, has announced a strategic partnership with Darwinbox, a rapidly growing HR technology unicorn. The partnership reflects EFS Group’s commitment to prioritizing its employees and aims to improve the overall employee experience for its diverse workforce of over 25,000 employees from more than 40 nationalities. This will be achieved by leveraging Darwinbox’s cutting-edge HR technology solutions. READ ALSO:BENEFIT Unveils Revamped BenefitPay Application to Enhance Digital Payments in Bahrain du and Samsung Collaborate to Launch Regional Service Collection Point in Abu Dhabi…

Vodafone has announced that Hatem Dowidar, the CEO of e& (Etisalat Misr), will be joining their board of directors as a non-executive member. This appointment has been made to secure the 14.6% stake that e& holds in Vodafone. The collaboration between the two companies will focus on advancing the development of OpenRAN technology. Vodafone’s decision to bring Hatem Dowidar on board is based on the company’s recognition of e&’s significant stake and its aim to strengthen their partnership. By leveraging Vodafone’s established position and global reputation in the telecommunications industry, the collaboration aligns with e&’s vision of becoming a major…

SINNAD, a payment service provider and third-party processor, has announced that BENEFIT, its parent company, has joined its call center to elevate the customer experience. This collaboration aims to provide uninterrupted support to financial institutions by leveraging innovative technology and international best practices solutions. The 24/7 call center service, operated by SINNAD, will handle various inquiries related to BenefitPay, Bahrain Credit Reference Bureau credit reports, EFTS-related matters and more. By offering a dedicated call center, BENEFIT aims to deliver consistent, positive and seamless customer experiences to individuals and merchants. READ ALSO:CEO of e& joins Vodafone as non-executive board member EFS…

Avantra, an AIOps platform, has unveiled a cloud edition specifically designed for RISE with SAP, a SAP product that assists companies in transitioning to cloud-based SAP solutions. The new offering by Avantra aims to automate various operational activities, including those related to cloud, on-premise and third-party operations, facilitating the migration of business operations to the cloud for RISE customers. The Avantra cloud edition for RISE with SAP provides users with a centralized access point to a range of services, such as configuration management for regulated industries, one-off services, cloud application services and operational data. Additionally, the edition supports over 100…

Leading payment processing services provider BudPay recently hosted a dynamic event called “FINTECHATHON” in Nairobi, aimed at engaging the local developer community. The event served as a platform for developers to showcase their coding skills, explore new technologies and connect with like-minded individuals. During the event, BudPay’s CEO, Wale Hassan, expressed the company’s objective of fostering innovation and creativity by granting participants access to BudPay’s technology infrastructure. This allowed developers to build applications that can interact with BudPay’s products and services. The FINTECHATHON focused on key themes such as instant payments, money transfers, public finances, e-commerce, insurtech and fin-edutech. READ…

Fintech startup Grey has chosen Kenya as its regional hub for East Africa as part of its expansion plans in the region’s largest economy. The company recently raised $2 million in seed funding to support its growth in the East African market, with plans to enter Uganda and Rwanda in the near future. Grey’s platform is already operational in Tanzania and Kenya, boasting a user base of over 300,000. Grey’s CEO, IIdorenyin Obong, explained that establishing offices in Kenya will facilitate the company’s operations in other countries within the East African Community. Kenya has a vibrant diaspora remittance market, with…