Author: Akin Naphtal

Chinese tech giant Alibaba has announced a surprising change in its top leadership as it seeks to rebound from a period of sluggish growth due to weak consumer spending and increased regulatory scrutiny. The move comes as Alibaba prepares for a comprehensive reorganization of its extensive business operations, including cloud computing, e-commerce, logistics, media and entertainment and artificial intelligence. As part of the reshuffle, Joseph Tsai will assume the role of chairman, while Eddie Wu will become the new CEO, replacing Daniel Zhang, who currently holds both positions. The appointments will officially take effect on September 10. READ ALSO: Alibaba…

Avaya, a renowned provider of customer experience solutions, has announced the launch of its reimagined professional services, now known as Avaya Customer Experience Services (ACES). This enhanced offering integrates artificial intelligence (AI), cloud and digital technologies to deliver improved business outcomes and simplify communications and collaboration for customers. Recognizing the pivotal roles of AI and cloud technology in optimizing operations and enhancing customer experiences, businesses often face challenges in deploying and integrating these technologies due to a shortage of specialized talent and the rapid pace of AI advancements. READ ALSO: Qatar Stock Exchange Launches Advanced Trading Platform in Pursuit of…

Qatar Stock Exchange (QSE) has achieved a significant milestone in its strategic plan to position Doha as a leading investment hub in the region. Today, the exchange launched a new and high-performing trading platform, leveraging cutting-edge technology utilized by renowned global capital markets. The newly launched trading platform offers innovative, robust and scalable solutions that align with the advanced financial market technologies employed by the London Stock Exchange Group (LSEG). This comprehensive suite of technologies encompasses trading services, market data, data analytics and market surveillance. They operate on a unified framework, sharing the same technological infrastructure, data architecture and software…

Eman al-Kuwari, the Director of Digital Innovation Department at the Ministry of Communications and Information Technology (MCIT) in Qatar, emphasized the significance of partnerships with global technology providers like Huawei in driving the growth and development of the country’s information and communications technology (ICT) sector. During a panel discussion held at the inauguration of Huawei’s new office in Doha, al-Kuwari highlighted that these partnerships involve collaboration in various areas, including infrastructure development, technology transfer, knowledge sharing and capacity building. Such collaborations enable Qatar to benefit from advanced technologies and contribute to the establishment of a knowledge-based digital economy. READ ALSO:…

Majid Al Futtaim, a prominent retail and leisure group operating across the Middle East, Africa and Asia, has announced a long-term strategic partnership with Tabby, a leading shopping and financial services app in the MENA region. This groundbreaking partnership brings together a Buy Now, Pay Later (BNPL) provider and an extensive shopping malls and retailer ecosystem, aiming to offer customers a seamless and affordable shopping experience. By leveraging cutting-edge payment product capabilities from both organizations, the collaboration will enable interest-free credit through short-term installment plans. READ ALSO: Alibaba Announces Leadership Change to Drive Recovery and Business Reorganization The goal is…

Lenovo, a leading global technology solutions provider, has introduced Lenovo Premium Care for consumers in Egypt. This announcement follows Lenovo’s exceptional market share performance in Egypt, where the company holds a prominent position in both the overall market (28.7%) and the consumer segment (21.6%), according to IDC’s latest report. Lenovo’s success in Egypt can be attributed to its innovative product offerings and strong customer-centric approach. Lenovo Premium Care is a specialized service designed to cater to the unique needs of consumers in Egypt. It offers comprehensive solutions and outstanding support to address customer issues effectively. Certified Lenovo technicians provide fast…

Mozn, a leading provider of enterprise AI technologies, has announced a collaborative partnership with the Saudi Credit Bureau (SIMAH) aimed at strengthening the financial sector of the Kingdom of Saudi Arabia. This partnership aims to ensure that the goals set forth in Vision 2030 are not hindered by the rise of financial crime. The formalization of the partnership took place through the signing of a memorandum of understanding (MOU) in a special ceremony held on May 29. The MOU signifies the shared commitment of Mozn and SIMAH to establish and nurture a secure and robust financial ecosystem within the country.…

The Ibra branch of Oman Arab Bank (OAB) has officially reopened after undergoing significant renovations. The reopening ceremony was attended by His Excellency Ali bin Ahmed Al Shamsi, Governor of Sharqiyah North, along with the CEO and senior management team of the bank. The purpose of the renovations was to enhance and modernize the branch’s services and facilities, aiming to provide customers with a more efficient banking experience. Key focuses of the upgrades include digital banking services and customer privacy. The renovated Ibra branch now boasts a modern and inviting ambiance. It is equipped with digital banking channels and features…

GuestReady, a leading global hospitality and property technology company, has announced the integration of Artificial Intelligence (AI) into its all-in-one Property Management System (PMS), RentalReady. This marks a significant milestone as the first implementation of AI of its kind in the GCC region. RentalReady, designed for managing short-term vacation rentals, now offers two AI-powered technology features. These updates are available to property owners, managers and short-term rental guests in the Middle East and worldwide. GuestReady, as well as independent property managers and hosts, utilize RentalReady across the Middle East and globally. READ ALSO: Meta Launches Metamate AI Chatbot for Internal…

Ericsson has unveiled a new software solution called RedCap, which aims to enable and enhance 5G use cases for a wide range of devices including smartwatches, wearables and industrial sensors. RedCap, a reduced capability RAN software, reduces complexity and extends battery life, offering improved connectivity for these devices. Expected to be commercially available in November 2023, RedCap will be introduced as a software addition to existing 5G standalone (5G SA) networks powered by Ericsson. No new hardware will be required for its implementation. This software solution, without compromising performance, will strengthen the ecosystem for different types of devices that can…