The Ibra branch of Oman Arab Bank (OAB) has officially reopened after undergoing significant renovations. The reopening ceremony was attended by His Excellency Ali bin Ahmed Al Shamsi, Governor of Sharqiyah North, along with the CEO and senior management team of the bank. The purpose of the renovations was to enhance and modernize the branch’s services and facilities, aiming to provide customers with a more efficient banking experience. Key focuses of the upgrades include digital banking services and customer privacy.
The renovated Ibra branch now boasts a modern and inviting ambiance. It is equipped with digital banking channels and features digital screens that display up-to-date information about OAB’s products and services. The branch also provides charging pods for customers to conveniently charge their phones or tablets while conducting banking transactions on the go. Additionally, private offices have been introduced to allow customers to have personalized interactions with customer service representatives.
This renovation is part of OAB’s broader initiative to revamp its branches across the Sultanate, incorporating new designs and elements to enhance the overall customer experience. It follows the recent openings of the enhanced and relocated Duqm branch and OAB’s flagship Ruwi branch, both of which offer state-of-the-art services and an improved banking experience for customers.