The Managing Director of the Electricity Company of Ghana (ECG), Samuel Dubik Mahama, has shared, in a LinkedIn post, a list of achievements the company has accomplished since he was given the reins in May 2022.
Digital Achievements
Since assuming the role of Managing Director (MD), Mahama has spearheaded efforts to modernise ECG’s operations, enhance efficiency, and ensure transparency within the organisation. He highlighted the implementation of digital solutions like the ECG app which have helped smoothen payment and billing processes for customers.
Moreover, the successful revamp of the ECG PowerApp has seen active users surge from 500,000 to over 3.5 million. Mahama noted that embracing digital solutions has helped ECG in “combating losses and corruption” within the system.
Financial Achievement
Financially, ECG has witnessed monthly revenue soar from GHS 400 million to GHS 1 billion within the two years that Mahama has been MD.
Replacing Outdated Meters
Addressing operational challenges, Mahama revealed that there has been a successful reduction of meter request backlogs through the Loss Reduction Project (LRP). As of 10th May, 2024, ECG has injected 275,000 meters into the system, improving efficiency and service delivery. He added that efforts were ongoing to replace “outdated meters to comply with our enhanced meter management system across operational regions.”
In his message, the MD repeated ECG’s dedication to transparency and customer-centric operations. He pledged to provide “comprehensive updates” to valued customers, detailing “efforts to enhance operational efficiency for a more reliable power supply.”
He ended his message by expressing gratitude to ECG’s dedicated staff members, acknowledging their support throughout the journey which has seen ECG overcome challenges and celebrate triumphs.
By Derrick Kafui Deti – Digital Economy Magazine
