In 2024, SEACOM solidified its position as a transformative force in Africa’s telecommunications sector, unveiling groundbreaking solutions and partnerships aimed at redefining connectivity, cybersecurity, and enterprise IT services. From pioneering satellite connectivity to empowering small businesses, SEACOM’s strategic innovations are shaping the continent’s digital journey.
15 Years of Connectivity Excellence
This year, SEACOM celebrated its 15th anniversary, reflecting on its huge role in Africa’s ICT evolution. Since launching Africa’s first high-capacity subsea cable in 2009, SEACOM has connected the continent to Europe and Asia, improving internet access. Over the years, the company has expanded its offerings to include enterprise-grade connectivity, cloud services, and advanced cybersecurity solutions.
“Fifteen years ago, Africa’s trajectory was forever changed with the introduction of fibre connectivity,” said Alpheus Mangale, SEACOM Group CEO. “Today, we are more than a connectivity provider; we are leaders in IT and managed services, thanks to the dedication of our team and the loyalty of our partners.”
Redefining Connectivity with Low-Earth Orbit Satellite Services
SEACOM made headlines with the launch of its low-earth orbit (LEO) satellite service in South Africa. Leveraging Eutelsat OneWeb technology, the service addresses gaps in terrestrial broadband infrastructure by offering robust connectivity solutions for enterprise clients. This milestone comes after years of collaboration with industry partners and extensive trials, ensuring seamless integration of LEO satellite technology into corporate networks.
This initiative demonstrates SEACOM’s resilience and adaptability, especially after a significant subsea cable outage in the Red Sea earlier this year. By diversifying its portfolio, the company has ensured greater redundancy and reliability for clients navigating a rapidly digitalizing world.
Championing Small Businesses Through Strategic Partnerships
In a move to empower Africa’s growing small, medium, and micro-enterprises (SMMEs), SEACOM partnered with the ICT SMME Chamber to deliver comprehensive support services. This collaboration includes access to SEACOM’s channel partner program, which offers infrastructure installation, marketing support, and personnel training. SMMEs can now leverage advanced services, including cloud computing, cybersecurity, and on-premise network solutions, to accelerate their digital strategies and operational efficiencies.
Cybersecurity for a Changing Digital Sphere
Recognizing the increasing threat of cybercrime in Africa, SEACOM has strengthened its cybersecurity portfolio through strategic collaborations. Partnering with Arctic Wolf and Cloudflare, the company now offers clients cutting-edge solutions to mitigate existing and emerging cyber threats. With these partnerships, SEACOM is equipping businesses with proactive, cloud-native security measures to safeguard their digital assets.
Expanding Footprints and Improving Digital Services
SEACOM continued its East and West African expansion through acquisitions, targeting enterprise clients in these regions. The company also extended its service offerings by partnering with Q-KON South Africa to integrate Microsoft Teams Calling into its communications portfolio, enhancing collaboration for enterprise clients.
In July 2024, SEACOM launched colocation and IP transit services via the Equinix-owned JN1 International Business Exchange data center in Johannesburg. This new facility serves as a key hub for secure, neutral interconnection services across the continent.
Accolades and Leadership in Telecommunications
SEACOM’s resilience and operational excellence were recognized at the African Digital Economy Awards (ADEA), where the company was named “Carrier Wholesale Provider of the Year”. This accolade underscores its rapid response to a major cable disruption earlier this year, restoring connectivity within two days—a testament to SEACOM’s commitment to service reliability.
The company also appointed Sajid Khan as Managing Director for Group Digital Services, a move that reflects its focus on expanding its managed services portfolio, including cloud, cybersecurity, and smart networking solutions.
With over 26 years of industry experience, Khan is set to lead SEACOM’s efforts in delivering innovative solutions across cloud, connectivity, cybersecurity, and smart networking.
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Awards and Leadership in 2024
SEACOM’s achievements have not gone unnoticed. The company was named Carrier Wholesale Provider of the Year at the Africa Digital Economy Awards (ADEA) for its exceptional response to a major cable outage earlier this year. Demonstrating resilience and technical expertise, SEACOM restored connectivity within just two days—a testament to its commitment to service excellence.
The Future of SEACOM
As it looks ahead, SEACOM plans to strengthen its presence in East and West Africa through strategic acquisitions, aiming to capture more market share among enterprise clients. Backed by shareholders such as Sanlam and Remgro, the company is poised to drive Africa’s digital revolution by combining cutting-edge technology with a steadfast commitment to connectivity and innovation.
SEACOM remains at the forefront of Africa’s digital transformation—empowering businesses, enhancing connectivity, and securing the continent’s digital future. By continuously evolving its offerings, SEACOM has set the stage for Africa’s digital economy to flourish, empowering businesses and communities alike. As SEACOM looks to the future, its vision remains steadfast: to drive digital transformation across Africa.
With bold innovations, strategic partnerships, and an unwavering commitment to excellence, SEACOM is not only bridging the connectivity gap but also enabling African businesses to thrive in an increasingly digital world.
