US smartphone and technology giant, Apple, says it has identified some issues which can cause the new iPhone 15 series smartphones to overheat, including an iOS 17 software bug which will be fixed in an upcoming update.
After customers complained about the new iPhones suffering from a heating issue, Apple has replied that the device may feel warmer in the first few days “after setting up or restoring the device because of increased background activity.”
The company added that “another issue involves some recent updates to third-party apps that are causing them to overload the system.” The tech giant mentioned that it is working with app developers to develop fixes that are in the process of being rolled out.
The third-party apps causing the issue include popular Gameloft racing game, Asphalt 9, Instagram, and Uber, according to the company. Instagram already fixed the issue with its app on Sept. 27.
Apple has assured iPhone 15 users that the upcoming iOS 17 bug fixes will not reduce performance to address the iPhone’s temperature. It added that the iPhone 15 Pro and Pro Max do not suffer from overheating due to the design, rather the new titanium shells result in improved heat dissipation compared to prior stainless-steel models.
Apple also said the issue is not a safety or injury risk, and will not impact the phone’s long-term performance.