stc Bahrain, a leading digital enabler, has reaffirmed its dedication to consumer protection by signing a set of Undertakings with the Telecommunications Regulatory Authority (TRA). These Undertakings serve as a testament to stc Bahrain’s commitment to providing clear and understandable information, promoting billing transparency and accuracy, responsible promotion of services and products and maintaining high service quality standards.
By entering into these Undertakings, stc Bahrain solidifies its position as a customer-centric organization that values transparency and places consumer protection at the forefront. The company’s focus on building trust and delivering exceptional customer experiences is exemplified through these commitments, which are set to be implemented by September 1st, 2023.
Eng. Nezar Banabeela, CEO of stc Bahrain, emphasized the company’s dedication to prioritizing customer needs and safeguarding their interests. He stated that stc Bahrain has established a close working relationship with the Telecommunications Authority, ensuring the promotion of consumer protection measures. Banabeela reassured customers that the company’s relentless efforts aim to protect and serve them, striving to deliver unparalleled experiences with their services and products.