In March 2023, MTN Ghana disconnected an additional 37,146 SIM cards as part of the second stage of registration, which requires biometric capture. However, the company has since reconnected almost 2 million SIM cards that have completed their biometric registration.
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The National Communication Authority had instructed mobile operators to disconnect all SIM cards that had not completed their biometric registration by March 31st, 2023, as part of the national SIM re-registration exercise.
MTN Ghana has reiterated its commitment to the national SIM re-registration exercise and has pledged to continue dedicating resources to help subscribers complete the process.
