Lenovo, a leading global technology solutions provider, has introduced Lenovo Premium Care for consumers in Egypt. This announcement follows Lenovo’s exceptional market share performance in Egypt, where the company holds a prominent position in both the overall market (28.7%) and the consumer segment (21.6%), according to IDC’s latest report. Lenovo’s success in Egypt can be attributed to its innovative product offerings and strong customer-centric approach.
Lenovo Premium Care is a specialized service designed to cater to the unique needs of consumers in Egypt. It offers comprehensive solutions and outstanding support to address customer issues effectively. Certified Lenovo technicians provide fast and efficient technical assistance, helping customers resolve hardware and software problems promptly. This ensures uninterrupted productivity and seamless user experiences. Additionally, Premium Care extends warranty coverage, offering additional protection for consumers’ Lenovo devices against unexpected damages.
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To provide excellent customer service, Lenovo’s dedicated helpline is available round the clock, providing immediate assistance and guidance whenever needed. Subscribers of Premium Care also gain access to exclusive software solutions and tools, empowering them to optimize the performance of their Lenovo devices.
