The UAE Banks Federation, the representative body of UAE banks, has reported a significant surge of over 100% in the utilization of digital banking services across various banking channels. This remarkable growth highlights the UAE’s impressive strides in deploying cutting-edge technologies and underscores customer confidence in the security of these services.
Speaking at the MEA Finance Banking Technology Summit in Dubai, Mr. Jamal Saleh, Director General of the UAE Banks Federation, emphasized that this substantial increase in digital banking adoption aligns with the proactive vision of the Central Bank of the UAE. The Central Bank has been instrumental in setting the necessary framework to stay abreast of technological advancements and has actively supported the banking sector in developing innovative solutions. These efforts aim to provide customers with the best services within a secure, reliable and user-friendly environment.
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Mr. Saleh further highlighted the UAE’s position as a digital transformation model within the banking sector. The country has witnessed significant growth in the adoption of advanced banking technology, enabling customers to access a wide range of banking services and products through various digital channels. The usage increase has reached a remarkable 100%.
