Zoho Corporation, a Chennai-based technology company, is expanding its India operations by opening hub offices in Tamil Nadu’s Tirunelveli and Madurai districts, as well as one in Uttar Pradesh, with a focus on smaller towns and cities. This move is part of the company’s transnational localism strategy, which involves being locally rooted while staying globally connected.
Zoho adopted a hub-and-spoke model of offices to cater to its distributed workforce in 2020. Hub offices are those that can accommodate 1,000 or more employees, while spoke offices are smaller, accommodating up to 100 employees. Each hub office will eventually have a few spoke offices associated with it for infrastructure support and team collaboration. The software-as-a-service (SaaS) company currently has five hub offices in India, including ones in Chennai, Tenkasi, Renigunta and about 30 spoke offices.
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Zoho’s hub and spoke offices in villages and Tier II and III towns currently have nearly 2,000 employees, out of which about 1,000 were hired locally. As part of its rural empowerment efforts, the spoke offices periodically conduct free career awareness sessions in surrounding colleges, upskilling workshops and incubation programs to identify and hire talented local youth, the company said.
