Zoho Corp, a global technology company, has announced the incorporation of 13 generative artificial intelligence (AI) application extensions and integrations, powered by ChatGPT, into various Zoho applications. The integration of generative AI, which blends third-party intelligence with Zoho’s powerful AI engine, Zia, enables the company to provide a more intuitive, efficient and secure experience for its customers.
The integration model improves customer experience, adds considerable value and better protects user privacy. Zoho’s investment in AI over the past decade has enabled the company to leverage its expertise in AI, blending it with ChatGPT’s generative AI to provide customers with a seamless experience.
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Zoho’s new generative AI extensions complement the company’s existing portfolio of AI technology and have been contextually integrated into its applications. The extensions are available in the company’s marketplace and can be leveraged by users of all stripes.
“As a technology partner, Zoho’s customers continue to rely on us for keeping them ahead of the curve while retaining core tenets like privacy and value, which they have come to respect. We will continue to deliver on this promise without compromise”, said Hyther Nizam, President, Middle East and Africa at Zoho.
